Looking for the stability of an established corporation but prefer the feel of a close-knit, collaborative environment? Do you thrive in a setting with streamlined decision-making, strong teamwork, and minimal hierarchy? If you're passionate about digital transformation and cutting-edge solutions, this role is the perfect opportunity.

THE OPPORTUNITY As a Senior CX Consultant - Service, you will play a key role in driving service excellence within a modernized landscape. Your expertise in S/4HANA service and SAP CX will be instrumental in leading complex projects, ensuring seamless transitions, and delivering top-tier customer solutions.

KEY RESPONSIBILITIES

• Lead and manage customer initiatives, overseeing sub-project teams from initial planning to successful go-live.

• Design tailored SAP CX transition strategies by deeply understanding customer needs and leveraging technical expertise.

• Analyze business requirements, crafting strategic implementation approaches for each unique project.

• Collaborate with clients to develop system-driven process solutions.

• Ensure projects meet deadlines, budgets, and quality expectations.

• Drive knowledge-sharing efforts through industry insights, white papers, and reference materials.

YOUR EXPERIENCE & SKILLS

• Strong background in IT, business informatics, industrial engineering, or equivalent experience.

• Proven expertise in SAP Customer Experience solutions, including past exposure to SAP CRM.

• Solid track record in project leadership, proficient in both agile and traditional methodologies.

• Deep understanding of business structures and process optimization.

• Hands-on problem-solving mentality with a proactive consulting approach.

• Ability to work autonomously while maintaining a results-driven focus.

• Strong analytical, conceptual, and decision-making skills.

• Confident communicator, capable of driving discussions and influencing outcomes.

• Business-fluent German and English, with a willingness to engage in client-facing travel.

WHAT’S IN IT FOR YOU?

• Be part of a culture that values people, with leadership that fosters growth and collaboration.

• Enjoy a workplace with transparency, direct communication, and a shared commitment to success.

• Access to exclusive benefits, including a company-backed share program, pension support, and career development paths tailored to your growth.

• Engage in impactful work, driving SAP advancements for major industry players.

• Benefit from flexible working arrangements, modern tools, and a supportive environment.

• Participate in company-wide events, health programs, and perks such as an e-bike program, employee discounts, and an attractive company car option.

Join a team that combines innovation with a people-centric approach—where your contributions make a real impact and your career thrives.